Do not perform any backups until you have signed and returned the BAA and confirm that you’ve been marked as a HIPAA customer. To obtain and execute the BAA, email, they will then email you a copy of the BAA to sign and return to them, once they have received your signed BAA they will file it and mark you as a HIPAA customer. 2) Request your Business Associate Agreement before proceeding to use the service Be sure to select Carbonite for business/office in order to have the requisite BAA available to you. It is not available on Carbonite for Home plans. The BAA is only obtainable via Carbonite for business plans. 1) Purchase a business plan if you need a Business Associate Agreement A high note count usually correlates with a feature-rich product, and not necessarily with a product that has problems. These help you know what your part of the compliance puzzle looks like when using this product. Notes cover points where the product can’t ensure compliance or ethical action for you. While Carbonite doesn’t seem to sell its services as something for mental health care professionals, it certainly seems well-suited to the task of creating secure backups of PHI stored on clinic computers. Our ImpressionsĬarbonite’s support was responsive to our questions and supplied information which indicated they are well-suited to the risk management needs of mental health professionals. They also allow you access to your files remotely via the web. Carbonite sends copies of files from your computer or computers on their servers, to be retrieved in case of loss of data or your entire computer or drive. Note that many products that are useful and appropriate for health care professionals are not designed specifically with health care in mind.Ĭarbonite is a cloud-based file backup tool that will execute Business Associate Agreements with health care professionals. This product does not appear to have been designed specifically with healthcare in mind.Notes cover points where the product can't ensure compliance or ethical action for you.
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